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Frequently asked questions
Quick answers to the most common questions
How do I create an account? +
Go to cbserevision.com/register.html, fill in your name, email and password, then select your grade. You'll receive a verification email — click the link in it and you'll be taken straight to your dashboard.
I forgot my password. How do I reset it? +
Go to the password reset page, enter your registered email, and click "Send Reset Link". You'll receive an email with a link to set a new password. Check your Spam folder if you don't see it within a few minutes.
I didn't receive the verification email. What should I do? +
First check your Spam or Junk folder. If it's not there, go back to the register page and try registering again with the same email — this will trigger a new verification email. If the problem continues, contact us at hello@eduwebtech.com.
The notes or quiz for a topic says "coming soon". When will it be available? +
We're continuously adding content. Our team uses AI + expert review to create notes and quizzes — this takes a little time per chapter. Content is usually ready within a few weeks of a chapter being listed. You can use the AI Doubt Solver to ask questions about any topic in the meantime.
The AI Doubt Solver is giving an error. How do I fix it? +
This usually happens when the daily query limit is reached or there's a temporary connectivity issue. Try refreshing the page and asking again. If you've used all your daily queries, they reset at midnight. For persistent issues, raise a support ticket.
My quiz scores are not being saved. What should I do? +
Make sure you're logged in before taking a quiz. Scores are saved automatically when you complete a quiz — don't close the tab during the quiz. If you're logged in and scores still aren't appearing in your progress dashboard, try clearing your browser cache and logging in again.
How do I cancel my subscription? +
Email us at hello@eduwebtech.com with your registered email and we'll cancel your subscription immediately. You'll continue to have access until the end of your current billing period. We also offer a 7-day refund policy for new subscriptions.
My payment failed but the amount was deducted. What do I do? +
Don't worry — failed payment amounts are automatically refunded to your bank/UPI account within 5–7 working days by Razorpay. If it hasn't been refunded after 7 days, raise a support ticket with your transaction ID and we'll resolve it immediately.
Is there a mobile app? +
CBSERevision works fully on mobile browsers — open cbserevision.com on your phone and it works like an app. You can also add it to your home screen: in Chrome, tap the three dots menu → "Add to Home screen". This gives you an app-like icon and experience without downloading anything.
How do I download my completion certificate? +
Go to My Certificates. Once you've completed all topics in a subject, your certificate appears there automatically. Click "View Certificate" then use the Download button — it opens in a new tab formatted for printing. Use your browser's Print → Save as PDF option to save it.
How does the parent dashboard work? +
Go to cbserevision.com/parent.html and log in with your parent account. Enter your child's registered email to link their account. Once linked, you can see their grade, quiz scores, topics completed, and last active date. You can link multiple children.
Raise a support ticket
Can't find your answer above? Submit a ticket and we'll get back to you within 24 hours.
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📞 Contact information
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WhatsApp
+91 70 70 02 02 95
Mon–Sat, 9am–6pm IST
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Address
CBSERevision.com
India
⏱ Response times
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High priority
Within 4 hours
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Medium priority
Within 24 hours
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Low priority
Within 48 hours
Working days: Monday to Saturday. Responses may be delayed on public holidays.
🟢 System status
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Platform
All systems operational
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AI Doubt Solver
Operational
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Payments
Operational